Technical Support
Whether you’re a student bringing a laptop or desktop computer to campus, a staff or faculty member using a university-owned computer, or a department in need of server maintenance or communications cabling; We have several support services to meet your needs.
Remote Support
At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you're left on your own to figure out why your Wi-Fi doesn't work. So we are here to provide technical support and make your life easy.
Networking
Networking is highly mandatory for the success of any organization. At Proactive we offer reliable stability and flexibility in our networking solutions; which is coupled with delivering robust performance. We deliver simplistic yet consistent solutions that are flexible and can be molded following your requirements.
Server Monitoring
We proactively monitor your windows systems and identify any performance degradation including outages, crashes, or usage spikes. Receive downtime alerts and track performance on the move.
Remote Infrastructure Management
Ballooning IT infrastructure costs are always accompanied by increased IT infra maintenance costs and the need for larger IT teams. For companies that want to streamline operations and reduce their outlay on IT infra management, we provide remote IT infrastructure management.
Data Backup & Storage
Data is the heart of the enterprise, you must protect it. Hence we are here to protect your organization's data, by backing up your files that can protect against accidental loss of user data, database corruption, hardware failures, and even natural disasters.
CCTV Installation
Security is fundamentally important across all walks of life to ensure the overall safety and possessions of all individuals are comprehensively protected. Commercial and residential properties are constructed to provide homeowners and companies with adequate protection against adverse weather conditions. Both buildings are also fit for purpose and provide the flexibility in which to create a stately household and professional business environment.
UPS Maintenance
A sudden loss of power will disrupt most business operations and could lead to a company being unable to trade. Where a company regards electrical power as critical then there will be a need for a continuous or back up power system. The installation of a UPS will provide the necessary continuity. Keeping UPS Up and Running, performing preventive maintenance and testing potential power interrupts are part of our maintenance schedule.
KIOSK
We also deal with a variety of Kiosks such as Non-Banking Kiosks, banking ATM kiosks, Information kiosks, touch screen kiosks, contact-less smart cards, and biometric readers. Kiosk Information Systems leads the self-service industry, providing kiosks, an expert in indoor and outdoor kiosk design, software applications, and complete field.
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